Collections: We are happy for our customers to arrange their own collections. If you want to do this you’ll need to call
us a few days before and make the arrangements for the collection. We do have a fork-lift truck to help load but it might be
busy unloading or loading other orders & deliveries, so please don’t just turn up!
Deliveries: We use transport companies that have fleets of
tail-lift lorries to help ensure that the unloading of heavier items is
as straight forward as possible… but, with some of the lifts weighing
nearly a ton you will need to make sure that you have the right
equipment and enough muscle to cope with the weight when they arrive.
If you are not sure of the size and weight of these products we will be happy to answer your questions by
e-mail or phone.
If you are ordering several items, and they can be delivered at the same time, we are happy to pass on any cost saving
we might get & then pass them be on to you.
Charges: As we all know prices do go up for diesel, wages &
steel. We do our level best to give good accurate price on the products
& the charges, but can not always keep all the prices on every item
up to date!
If you are unsure it's best to give us a call or drop us a
line at the time when you plan to order & we’ll confirm prices &
delivery etc to you.
Your responsibilities: We have had problems in the past, when
deliveries have been made at agreed day & time, but the clients
have not been there to receive them. Please ensure that you are in and
have the right equipment [4 hefty helping hands or a fork lift] to
receive what-ever you have ordered! Only you know what is needed, we
can help giving weights of packages etc but it’s your responsibility!
