FREQUENTLY ASKED QUESTIONS

Are these made for the UK?

All lifts have 240 volt motors fitted, and not 220 volt motors making do from other EU & USA markets.

Will it work off my domestic supply?

Yes, most definitely! All our lifts come with standard 13amp plugs.

Are these items CE approved?

All the goods we sell are CE approved & come guaranteed.

What happen if it goes wrong?

We carry spares for all our products, so if you have a problem we can supply most parts from stock, which is held here in the UK, and can be with you within 24 hours.

Buy with confidence: 

We are part of a larger company that has been established over 20 years with a turnover of £14 million plus & a capital value of over one million pounds. We specialise in importing products and maintaining high service levels to our customers.     

How does it work… will it suit me?

Unlike many others we actually use the products we sell, and you are welcome to come along to our warehouse and see the equipment being used! You can try it for yourself and then see if it's for you!

Where are you can we visit?

We are well placed in the Midlands, close the motorway network, so where ever you, are we are not that far away! Just let us know when you’d like to come along  and make sure that someone  is on hand to look after you.

Can we collect or must we pay for delivery?

We are more than happy to help you load your own transport here at our premises. We have a forklift truck to help load the bulkier items for you. Do ask us first what & how you intend to use as we have some experience of out loading our goods! Sometimes we can even arrange weekend collections, but check with us first as we are sometimes away doing shows.  

 
Deliveries:

We use transport companies that have tail-lift lorries, this ensures that unloading the heavier items we sell is as uncomplicated as possible.
If you are ordering several items and they can be delivered at the same time we are happy to pass on  any cost saving there might be on to you the client.
There are price bands for different areas around the UK , and prices vary from product to product. Please ask for a quote.

Click link for latest delivery prices

Your responsibility! Because of problems in the past, when deliveries have been made at agreed day & time, but the clients have not been there to receive them, pls ensure that you are in  and have the right equipment [4 hefty helping hands] to receive what-ever you have ordered! Only you know what is needed, we can help giving weights o packages etc but it’s your responsibility! 

Payments:

Currently we do not accept credit cards as they eat into our margins, and we aim to deliver best value. We can take cheques, bank transfers, cash or cheques, but handling cash at the weekend is awkward for us, but not impossible, pls ask!

Special offers:

if you pre-order with us we are often able to make genuine savings that we can then pass on to you. How do we do it? When the equipment arrives at the port, if you have pre-ordered from us, many times we can deliver direct from the port, thus saving you & us time and money, so we  can pass the benefit on to you! We always book our transport to deliver with tail-lift equipped lorries! This way you     will still need to be prepared with 3 or four heavy duty helpers, but at least it will be at the right height. 

What is this 50-50% offer on VAT?

For many listings including those on eBay we offer a 50-50 deal on the VAT bill. How does it work? If for instance we sell a lift for £1143 excluding VAT on eBay, then the VAT bill would be £200, we would pay half the bill ourselves and pass on £100 to you the customer making your total bill £1243 inc VAT

But I’m VAT rated

If you run a business, and are already VAT registered, then pls do get in touch with us and see if we can find a way of saving you even more money.